Fall 2010
Textbook Refunds Deadline:
Tuesday, September 7th, 2010
PLEASE NOTE: August 20th, 2010 is the last day for Fall 2010 textbook backorders to be shipped. After 8/20/10, any backordered books will be changed to "pick-up in store".
Textbooks for Fall 2010 may be returned for a full refund through 9/7/10. Textbooks purchased after 9/7/10 may be returned within 3 business days of purchase.
These returns are subject to a 10% restocking fee.*
Textbooks for short-term MBA sessions, as well as late starting classes are eligible for a full refund up to one week from the first scheduled meeting of the class.
Proof of enrollment may be required for a refund.
*All textbook refund requests must be accompanied by photo ID. No exceptions. New books must be returned in ‘new’ condition; sealed books/packages
must still be in original shrink-wrap. Opened packages are eligible for return, provided all original components are included, and in ‘new’ condition.
These returns are subject to a $3.00 shrink-wrap fee, in addition to any applicable restocking fees.
Custom Coursepacks are not eligible for return.
All textbook sales are final during finals week.
Non-textbook merchandise must be in new or re-sellable condition – with original tags – to be eligible for refund.
No refunds on magazines, periodicals, course catalogs, test study guides, test forms and exam materials. Exclusions may apply.
All refund requests must be accompanied by original cash register receipt.
For computer and iPod purchases, please see the Spartan Computer Store Refund Policy.
Online Orders of textbooks or other merchandise that are not picked up within 10 days of the start of the semester OR 10 days from the date of the order if the order is placed after the start of the semester will be refunded to the customer less a 10% restocking fee and the textbooks will be returned to stock. Online textbook orders may be returned within 3 business days of pick-up and will be subject to a 10% re-stocking fee. Non-textbook merchandise may be returned as below from the date of pick-up. Online textbook orders for short term classes (such as MBA, NHU, summer & winter programs) will be returned to stock after 7 days from the first scheduled meeting of the class OR 5 days from the date of order if the order is placed after the start of the semester and will be subject to a 10% re-stocking fee.
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